DIY City: The Collective Power of Small Actions
$16.00
Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
-
FedEx
-
UPS
-
USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
-
Free shipping is provided for all orders over $199.
-
Orders under $199 will incur a flat-rate shipping fee of $7.99.
-
All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
-
Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
-
Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
-
Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
-
Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
-
Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
-
Digital products (e-books or downloadable content)
-
Personalized or customized items
-
Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
-
PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
-
Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Some utopian plans have shaped our cities?from England?s New Towns and Garden Cities to the Haussmann plan for Paris and the L?Enfant plan for Washington, DC. But these grand plans are the exception, and seldom turn out as envisioned by the utopian planner. Inviting city neighborhoods are more often works of improvisation on a small scale. This type of bottom-up development gives cities both their character and the ability to respond to sudden change. Hank Dittmar, urban planner, friend of artists and creatives, sometime rancher,?high priest of town planning? to the Prince of Wales, believed in letting small things happen. Dittmar concluded that big plans were often the problem. Looking at the global cities of the world, he saw a crisis of success, with gentrification and global capital driving up home prices in some cities, while others decayed for lack of investment. In DIY City, Dittmar explains why individual initiative, small-scale business, and small development matter, using lively stories from his own experience and examples from recent history, such as the revival of Camden Lock in London and the nascent rebirth of Detroit. DIY City, Dittmar?s last original work, captures the lessons he learned throughout the course of his varied career?from transit-oriented development to Lean Urbanism?that can be replicated to create cities where people can flourish. DIY City is a timely response to the challenges many cities face today, with a short supply of affordable housing, continued gentrification, and offshore investment. Dittmar?s answer to this crisis is to make Do-It-Yourself the norm rather than the exception by removing the barriers to small-scale building and local business. The message of DIY City can offer hope to anyone who cares about cities.DIY City: The Collective Power of Small Actions is written by Hank Dittmar and published by Island Press. ISBNs for DIY City are 9781642830538, 1642830534 and the print ISBNs are 9781642830521, 1642830526.
Related products
