Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Impeccably researched by author Sue Titus Reid, A Basic Introduction to Criminal Justice is the essential text for introducing the U.S. criminal justice system to future law enforcement professionals. The coverage balances basic concepts and theory against cutting-edge law that fuels class discussion. Examples taken from real events illustrate the criminal justice system in action. Each chapter has been skillfully formatted to enrich learning and facilitate study. Timely topics covered include: Introductory topics in Chapter One are illustrated with references to recent crimes and discussion of issues raised by courts in recent cases, such as those involving whether police should be permitted to seize and search the cell phones of those they arrest. Latest statistics throughout the text, including the most recently available FBI crime data. Recent developments in the area of immigration. Discussion of crimes on U.S. campuses and universities that are under investigation amid allegations that officials do not properly investigate sexual assault. Recent cases on search and seizure, including State v. Mitchell. Chapter 5 features a Spotlight presenting the mission statement of the Police Officers’ Lives Matter and well as that of Black Life Matters. Chapter 6 discusses recent U.S. Supreme Court appointments, including the controversies surrounding nominations. Chapter 7’s discussion of ineffective assistance of counsel includes new Supreme Court cases, including Garza v. Idaho. Current coverage of the issue of racial prejudice in sentencing. Discussion of the bipartisan bill on criminal justice reform that passed the Congress and was signed into law in late 2018. Chapter 9 includes thoughtful coverage of women in prison and an enhanced discussion of the children of inmates. In addition, this chapter has timely coverage on private prisons. Coverage of the death penalty, including moratorium on executions in California. Up-to-date chapter on Juvenile Justice, including current information on juvenile correctional facilities and the 2018 passage of the Reauthorization of the Juvenile Justice and Delinquency Prevention Act. Professors and students will benefit from: A concise overview of the Criminal Justice System Systematic coverage, including sections on: Policing Criminal Court Systems Corrections Juvenile Justice Examples that connect theory to current events and debate Integrated discussion of court decisions, accurately interpreted and cited Dynamic pedagogy in every chapter: End-of-chapter summary and study questions Learning Objectives Chapter Outlines and Overviews Key terms, defined in a comprehensive glossary Tables, figures, and photographs, and Spotlights that highlight timely issues Author’s meticulous attention to including the most recent information on topics covered. Product details Page Numbers Source ISBN: 154380022XSimultaneous Publisher: Aspen Publishers (September 13, 2019) Publication Date: September 13, 2019
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