Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
What is the best way to design with greenery? What are the benefits of selecting one species of tree over another, and placing it at Point A instead of Point B? Will it cost more than the benefits it provides? If you have ever asked these questions, this book is for you.Greenery is an integral part of the sustainable planning and design ethos. Besides beautifying the environment, it can also help alleviate adverse impacts of urbanisation such as the Urban Heat Island effect. This book provides an introduction to the various technologies and techniques that facilitate the urban greening process. Each chapter introduces the concept of urban greenery at different scales (city, precinct and plant), as well as relevant methods and considerations for implementation. Assessment frameworks are provided to maximise the benefits of greenery, whilst minimising disservices associated with poor planning, execution or maintenance of greenery or greenery systems. Simple exercises and online resources are provided to illustrate how concepts from this book can be applied in practice.This textbook is essential reading for anyone interested in urban greenery and how it can make a tangible positive impact on our built environment: from students in the architecture, landscape architecture and building construction disciplines, to urban planners, building owners, designers and facility managers who wish to make more informed choices when incorporating greenery into the urban environment during the planning, design, construction and maintenance stages.Contents:Introduction:How to Use This Book Urban Greenery:Definition and Scale Ecosystem Services Ecosystem Disservices Green Washing City-Scale Greenery:Urban Greening Policies Green Building Rating Tools Measurement Patch, Class and Landscape Exercises Precinct-Scale Greenery:Greenery on Ground Greenery with Water Greenery on Buildings Plant-Scale Greenery:Physiological Requirements of Plants Describing the Urban Environment How to Measure Common Profiles Measurement Flow Chart Exercises Solutions to Exercises City-Scale Greenery Plant-Scale Greenerytudents of the interior design, architecture and landscape architecture discipline, building owners and developers, designers, architects and landscape architects, horticulturists, building and facility managers, and scientists and researchers in the field of building science, landscape design, and maintainability.Key Features:Provides insight into urban greening efforts from around the world Covers urban greenery at all scales (city, precinct and plant), with in-depth content and assessment frameworks that are specific to each scale Summarises relevant scientific knowledge into practical recommendations that may be applied in practice Read More URBAN GREENING TECHNIQUES: AN INTRODUCTION: An Introduction is written by Chun Liang Tan and published by WSPC. ISBNs for URBAN GREENING TECHNIQUES: AN INTRODUCTION are 9789811278396, 9811278393 and the print ISBNs are 9789811278372, 9811278377.
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