Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
ABC of Equality, Diversity and Inclusion in Healthcare Improve inclusion, for both patients and staff, in your healthcare environment Fulfilment in personal and professional life is facilitated by feeling able to bring one’s complete self to work. The promotion of Equality, Diversity & Inclusion (EDI) and its support in the workplace is crucial to achieving this. Diverse and inclusive teams are characterised by good people management, leading to better decision-making and improved performance which staff wellbeing and patient safety depend on. Though issues including racism, sexism and homophobia have roots in wider society, they also exist across healthcare systems worldwide. They contribute to problems with recruitment and retention of staff and can make patients reluctant to access the care they need and deserve.The ABC of Equality, Diversity and Inclusion in Health summarises the key issues and the impacts on both patients and staff of excluding people from good healthcare solely on the basis of who they are. As well as considering impacts on individuals and teams, we consider also how inclusion can be improved for the benefit of everyone-all patients and all staff.Topics include:Racism in healthcare Women in healthcare Sexual orientation and gender identity Disability, disparities and ableism in medicine Teaching equality, diversity, and inclusion in healthcare The authors are distinguished healthcare practitioners whose personal and professional lives have been enriched by the diversity of all they meet through their work and who are passionate about ensuring positive change for colleagues and patients. This book aims to contribute to important discussions about how to ensure systemic change that will enable an inclusive culture by recognising and celebrating diversity. ABC of Equality, Diversity and Include (EDI) in Healthcare is essential reading for students and professionals who want to champion inclusivity and fulfilment in a workplace environment.About the ABC series The ABC series has been designed to help you access information quickly and deliver the best patient care, and remains an essential reference tool for GPs, junior doctors, medical students and healthcare professionals.Now offering over 80 titles, this extensive series provides you with a quick and dependable reference on a range of topics in all the major specialties.The ABC series is the essential and dependable source of up-to-date information for all practitioners and students in primary healthcare.ABC of Equality, Diversity and Inclusion in Healthcare 1st Edition is written by Shehla Imtiaz-Umer; John Frain and published by Wiley-Blackwell. ISBNs for ABC of Equality, Diversity and Inclusion in Healthcare are 9781119875321, 1119875323 and the print ISBNs are 9781119875307, 1119875307.
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