Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Learn how to better address the needs of the homeless The causes of homelessness are complex and varied. Homelessness in America provides an overview of the state of research on the homeless population from an occupation and societal participation perspective. This important resource explores the systems of care in which homeless services are organized, the tailoring of services to meet the needs of diverse types of homeless, the newest trends in services, and crucial funding sources. Research is comprehensively examined from an occupation-based perspective, including studies on specific issues pertaining to various homeless populations. This in-depth discussion provides a vital understanding of homelessness using a client-centered and strengths-based approach in occupational therapy. Much of the research and writings of occupational therapists who work with homeless populations has been scattered throughout various diverse publications. Homelessness in America: Perspectives, Characterizations, and Considerations for Occupational Therapy gathers into one useful volume important insights, practical strategies, and valuable research into the many challenges concerning homelessness. Various effective interventions are discussed in depth. Several leading authorities explore current issues and offer illuminating case studies, extensive reference lists, and helpful tables of funding sources. Topics in Homelessness in America include: results of an Internet-based survey of assessment tools used with the homeless a critical examination of the assumptions of who becomes homeless-and why typologies of homelessness current trends in service delivery federal organization and sources of funding for services exploratory study of occupational concerns and goals of homeless women with children study illustrating the value of the theory of Occupational Adaptation mother-toddler interactions in transitional housing the role of occupational therapy in the youth homelessness problem homeless youths’ after-school and weekend time use guiding intervention by using the Model of Human Occupation (MOHO) productive role involvement at Project Employ study on life skills interventions with effective recommendations much more Homelessness in America is insightful, important reading for occupational therapy educators, students, practicing occupational therapists, program directors of services to the homeless, and policymakers.Additional ISBNs0789031914, 0789031922, 1136445366, 0203051580, 9780789031914, 9780789031921, 9781136445361, 9780203051580Homelessness in America: Perspectives, Characterizations, and Considerations for Occupational Therapy 1st Edition is written by Kathleen Swenso Miller; Georgiana L Herzberg; Sharon A Ray and published by Routledge. ISBNs for Homelessness in America are 9781136445439, 1136445439 and the print ISBNs are 9780789031914, 0789031914. Additional ISBNs include 0789031914, 0789031922, 1136445366, 0203051580, 9780789031914, 9780789031921, 9781136445361, 9780203051580.
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