Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
EVIDENCE IN TRAFFIC CRASH INVESTIGATION AND RECONSTRUCTION begins with a detailed description of the entire investigation process. The material then graduates into the various phases and levels of investigations, showing the levels of training and education normally associated with the levels of investigations and consequently the duties and responsibilities of the investigator and reconstructionist. Using narrative, schematics, and photographs, the mechanical inspection process is described in detail by identifying various vehicle parts, explanations of their functions, and methods of identifying failures. Human-related factors in traffic crash investigations are discussed at length, including the traffic crash viewed as a systems failure. Looming vulnerability, a recently developed theoretical construct that helps to describe and understand social, cognitive, organizational, and psychological mechanism, is described. Discussed also is the role of vision in driver performance; perception as a four-way process; perceptions and reactions; driver’s reaction to stress; and the roles of pathologists, medical examiners, and coroners in traffic crash reconstruction. Who is an expert and expert evidence are described in detail. Errors that can occur in the investigation process and the tolerances that should be considered or allowed are explained. The manual also discusses the importance of calling upon the skills and advice of occupational specialists, such as reconstructionists, lawyers, traffic engineers, pathologists, medical examiners and others, to assist in the investigation and reconstruction of a crash that will ensure that the objectives of a thorough and complete investigation will be satisfied. Considerable effort has been made in the manual to explain how to identify, interpret and analyze all forms of highway marks and damages that can be used in the reconstruction of a vehicle-related crash. As a guide for investigators, prosecutors and defense attorneys, checkboxes are provided with many of the major topics that can be used as prompters in evaluating the thoroughness of an investigation or for those areas that might or might not need additional coverage at trial or litigation proceedings. To meet international requirements, mathematical references are described in both English (U.S.) and SI (metric) measurement systems, accompanied by various appendices covering symbols and mathematical conversions. Finally, there is a comprehensive quick-find index that takes the reader directly to any topic, formulae, or subject matter – or any combination of these.
Evidence in Traffic Crash Investigation and Reconstruction: Identification, Interpretation and Analysis of Evidence, and the Traffic Crash Investigation and Reconstruction Process 1st Edition is written by Rivers, R.W. and published by Charles C Thomas. ISBNs for Evidence in Traffic Crash Investigation and Reconstruction: Identification, Interpretation and Analysis of Evidence, and the Traffic Crash Investigation and Reconstruction Process are 9780398076443, 0398076448 and the print ISBNs are 9780398076443, 0398076448. Additional ISBNs include 9780398076450.
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