Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
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Now is the time for Breakthrough Leadership This book was borne out of urgency. We face the consequences of a raging pandemic, coupled with an unprecedented call to end racial injustice. COVID-19 has exposed longstanding structural inequities, while at the same time offering a rare “breakthrough” opportunity to dismantle inequitable systems that have harmed our most marginalized students for generations. Breakthrough Leadership is rooted in moral courage and calls us to act upon a new discovery, or epiphany about a fundamental truth that challenges previous beliefs. While this book offers examples of schools that were “beating the odds” pre-COVID-19 as well as strategies for changing those odds in the future. Breakthrough Leadership also spotlights professionals now leveraging crises like this to shape local and national priorities toward a more equitable and healthy society for our children in order to: Create and sustain Equitable Learning Communities (ELCs) that are grounded in relational trust Establish comprehensive systems to ensure that all students thrive Implement cutting-edge principles of effective curriculum, instruction, and assessment including culturally responsive teaching, trauma-informed practice, and blended learning Meaningfully engage families and community Leadership from the classroom to the board room is needed to advance an agenda of equitable and successful outcomes for our students. The facts stakes couldn’t be starker. Good leadership saves lives both in pandemics, and in our profession. “The critical variable that determines whether or not our schools can respond adequately to the numerous challenges that they and their children face is leadership. . . This book is about the work of such leaders. In big cities, small towns, and rural areas, a small number of principals and superintendents are showing that progress can be made when leaders have the resourcefulness and courage to address equity challenges directly. The educational leaders profiled in this book have a clear sense of how to systematically build the capacity of teachers and schools to meet the needs of the students they serve. I urge other leaders to learn from them so that great schools that serve all children well, will be the norm, rather than the exception.” ~Pedro Noguera “With all its devastation, COVID-19 also presents the opportunity of the century to transform the public education system that, to say the least, has become stalled and stagnant in the past 50 years. . . . Breakthrough Leadership makes a significant contribution to our next phase, which must be one of definable and targeted transformation of equity-based learning. ~Michael Fullan
Breakthrough Leadership: Six Principles Guiding Schools Where Inequity Is Not an Option 1st Edition is written by Alan M. Blankstein; Marcus J. Newsome and published by Corwin. ISBNs for Breakthrough Leadership are 9781071824399, 1071824392 and the print ISBNs are 9781071824412, 1071824414. Additional ISBNs include 9781071824382, 9781071824405.
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