Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Comprehensive visual interpretation of the ADA Standards for accessible design, expanded with 50% more content and comparisons with two additional codes and standards
ADA in Details, Second Edition provides a visual interpretation of the Americans with Disabilities Act Standards (ADAS). A comprehensive guide to incorporating accessibility thru bullet points and visual details, the book is a convenient go-to reference of pertinent scoping, technical requirements, and sourcing information. It highlights typical requirements for new projects and alterations, and also covers specialty uses such as assembly areas, kitchens, site elements, hospitality, retail, restaurants, and recreational facilities.
This revised edition now integrates the 2010 ADA Standards with the 2021 International Building Code (IBC), the 2022 California Building Code (CBC), and the 2017 ICC A117.1 Standard for Accessible and Usable Buildings and Facilities. The book uses color to differentiate between the different standards and codes, and now includes photos for real-world examples.
ADA in Details, Second Edition, includes:
Color-coded comparisons between the ADA, IBC, CBC, and ICC A117.1, which help in understanding how to navigate thru the different requirements in accessibility
Visual details and bullet point specifications for both newly constructed and existing facilities are color coded to identify which requirements apply
Solutions for accessible routes, site features, architectural elements, restrooms, electric vehicle charging stations, and more, including public multi-family housing dwelling units
Discussions and notes on various topics to be considered in new and existing facilities due to how building codes have evolved from preceding cycles
Clear explanation and illustrations that synthesize various federal regulations including limited portions of ABA and HUD’s Deeming Notice among other regulations
Architects and designers, plan checkers and inspectors, along with facility managers and contractors, as well as everyone else involved in the built environment can turn to ADA in Details as an authoritative resource to understand accessibility compliance for places of public accommodation, commercial facilities, and public facilities.
ADA in Details: Interpreting the 2010 Americans with Disabilities Act Standards for Accessible Design 2nd Edition is written by Janis Kent and published by John Wiley & Sons P&T. ISBNs for ADA in Details are 9781119900269, 1119900263 and the print ISBNs are 9781119900245, 1119900247. Additional ISBNs include 9781119900276.
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