Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Women’s shelters and safe houses were a good first step, but they only address part of the problem. Learn what else must be done to address the problem of domestic violence! Domestic Violence Offenders presents recent research, current interventions, and legal standards for people arrested for domestic violence. It also addresses the controversies that have arisen in the wake of the mandatory standards for batterer interventions that have been established by various jurisdictions, examining the type of treatment modality and content permitted by various jurisdictions, the duration of treatment, and the relationship of the various standards to actual research. This essential book also provides suggestions for a more inclusive, less rigid process for creating standards and policies for use with this population. Handy tables and charts make the information easily accessible. From the editors: “The initial societal response to intimate partner violence was the development of the shelter movement for battered women. Women’s shelters and/or safe houses developed in almost all major population areas throughout the United States and abroad. The goals were to provide a safe environment for abused women and their children, to offer advocacy, counseling, and medical services, and to empower women to leave their abusers. While shelters continue to serve these and other critical needs and are an essential part of the service delivery system for battered women, they address only part of the problem. Left untreated, batterers often will continue to abuse their partners who leave shelters and return to the relationship. If their partners leave the relationship, the batterers may find new victims to abuse. The response to this harsh reality was the development of batterer intervention programs.” Domestic Violence Offenders provides you with informed discussions of: the implications of research and policies for those providing interventions why it is premature for states to establish certain rigid standards for batterer programs, and how some of the current standards may produce more harm than good the history of batterer intervention programs completion and recidivism among court- and self-referred batterers the Alternatives to Violence program and the experiences and perceptions of its founder common aspects of various intervention programs—confidentiality, group structure and length, partner contacts, leadership configuration, and program goals topics addressed by most programs—power and control, anger management, substance abuse, stress reduction, parenting, communication, and more the controversial and often misunderstood issue of female partner aggression and violence the Stages of Change approach to domestic violence treatment lethality assessment and safety planning for partners of batterers the advantages of conjoint therapy for certain types of cases the Illinois Protocol for batterer programs outcome research on programs for batterers and a great deal more!
Domestic Violence Offenders: Current Interventions, Research, and Implications for Policies and Standards 1st Edition is written by Alan Rosenbaum and published by Routledge. ISBNs for Domestic Violence Offenders are 9781317787785, 1317787781 and the print ISBNs are 9780789019301, 0789019302. Additional ISBNs include 9781317787792, 9781315808857, 9781317787778, 9780789019318.
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