Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
`This book tackles the leadership question by looking both outward and inward, the latter being how to sustain oneself as a leader…Developing Sustainable Leadership is an important contribution to the field of educational leadership? – Education Libraries `This collection of pithy analysis and insightful solutions will be easily assimilated by school leaders, policy makers and community stakeholders who will, with relative ease, be left eager to recontextualise the wisdom within to their own unique circumstances? – ESCalate `School leaders and teachers know a lot more than they think they do. So, what prevents the release of that creative energy? Look, no further than this thought provoking collection of essays from world leading scholars. It treats us to a kaleidoscopic view of what we do know, what we ought to know and what we urgently need to do to harness the power of sustainable leadership. Policy makers, please take careful note!? – John MacBeath, Professor Education Leadership, University of Cambridge With increasing accountability pressures, developing and sustaining leaders is a major challenge for all those involved in education today. This book brings together eleven outstanding writers to provide insights, frameworks and ideas on how we can sustain our school leaders and develop values-based leadership in order to counter the short-term management solutions that abound. Andy Hargreaves, Dean Fink, Michael Fullan, Brent Davies, Ken Leithwood, David Hopkins, Geoff Southworth, Brian Caldwell, Chris Day, Terry Deal and Gib Hentschke represent some of the most powerful thinkers and writers in the educational leadership field who respond to the challenge of how we can develop and sustain our school leaders. While a great deal has been written on preparation for leadership, this book takes leadership thinking to the next level by providing strategies for enhancing and empowering the leaders we have. This book is a key source of ideas, insights and frameworks for all those involved in sustaining our school leaders. ?Offers a clarity to complex problems that enables both the academic and general reader to identify with the issues dealt with…the book is an enjoyable insight into several leaders? view on leadership, which Brent Davies has pulled together well and which will be of use to headteachers, aspiring leaders and academics alike? – International Journal of Educational Management
Developing Sustainable Leadership 1st Edition is written by Author and published by Sage Publications Ltd (UK). ISBNs for Developing Sustainable Leadership are 9781473903128, 1473903122 and the print ISBNs are 9781412923958, 1412923956. Additional ISBNs include 9781412923965, 9786612560248, 9781848604759, 9781282560246.
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