Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
A range of factors are all combining to propel input cost inflation.
Higher international logistics costs, returning demand from industry workload, and higher global metals prices are some of the ingredients to quicker building cost inflation. Whilst some EU materials exporters to the UK are adjusting to Brexit, other EU exporters ? initially smaller or specialist firms hit proportionally harder ? are now deciding not to supply the UK at all, because the additional red tape involved makes it not commercially viable. If this trend replicates across the whole EU to UK supply chain, visible disruption and higher prices are likely until other sources of supply begin to increase in volume and step in to address these supply issues. Among other exporters continuing to supply the UK, significant price increases are being applied to cover the permanent Brexit non-tariff barriers and additional administrative processes. SPON�S ARCHITECTS� AND BUILDERS� PRICE BOOK 2022, compiled by AECOM, still provides the most accurate, detailed and professionally relevant construction price information for the UK. Its unique Tender Index, updated through the year (2015 = 100), gives an ongoing reality check and allows you to adjust for changing market conditions. Although it suits a wide range of project sizes, this is the only price book which sets out a detailed cost base for contracts exceeding �4,000,000 in value. Use the access code inside the front cover of the book to get set up with an of this 2022 edition on the our store� Bookshelf platform, available for access and use until the end of December 2022. As well as an overhaul of prices, 145 new items have been added including: Two new Cost Models for school refurbishment Primary Healthcare Fit-Out Plus, expanded range of cast iron rainwater goods expanded range of matwells expanded range of vinyl floor finishes Ecotherm insulation Along with the standard features you have come to expect from SPON�S ARCHITECTS� AND BUILDERS� PRICE BOOK: 20,000 prices for the most frequently specified items, the majority with labour constants and detailed build-ups Hundreds of alternative materials prices for the more unusual items Detailed guidance on wage rates, daywork, cost limits and allowances, property insurance and professional fees, plus useful formulae, design criteria and trade association addresses Updates, free of charge, twice a year � see inside for registration details. Updates are available online at www.pricebooks.co.uk Additional ISBNs9781003196600Spon’s Architects’ and Builders’ Price Book 2022 is written by AECOM and published by CRC Press. ISBNs for Spon’s Architects’ and Builders’ Price Book 2022 are 9781000455502, 1000455505 and the print ISBNs are 9781032052168, 1032052163. Additional ISBNs include 9781003196600.
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