Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Orthotic Design and Fabrication for the Upper Extremity: A Practical Guide by Drs.
Katherine Schofield and Deborah Schwartz is a unique guide that illustrates orthotic design and fabrication in a clear step-by-step fashion by presenting printed textual material along with instructional videos. The first chapters lay the foundation for orthotic design and detail the anatomical knowledge and background information that is required before molding orthoses on clients. Each chapter explores a specific part of the upper extremity, describes several common clinical diagnoses, and highlights typical orthoses that might be utilized to immobilize and protect it. Together, these chapters communicate core, foundational knowledge for the use of orthoses as an intervention in occupational therapy practice.The instructional videos also emphasize the application of biomechanical, anatomical, and clinical constructs in orthotic design, fabrication, and evaluation. The textbook and video content work together, enabling students and entry-level practitioners to learn with visual and versatile resources. University faculty members will gain access to ample activities and exercises to augment their classroom and laboratory teaching. This allows for more efficient use of time and appeals to the learning styles of current and future students. This text includes:� Chapters devoted to specific types of orthoses for parts of the upper extremity linked to step -by -step instructional videos� Case studies to promote a grasp of the knowledge and application to the development of clinical reasoning skills� Multiple choice and short answer review questions and activities for most chapters� Presentation of current evidence to support the use of the specific orthoses in clinical practice� Patterns that can be replicated and check-out sheets to critique each orthosis Orthotic Design and Fabrication for the Upper Extremity: A Practical Guide is written by dkaraszkiewicz and published by Slack Incorporated. ISBNs for Orthotic Design and Fabrication for the Upper Extremity are 9781630915926, 1630915920 and the print ISBNs are 9781630915902, 1630915904.
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