Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Praise for the First Edition:
“The authors of this review manual have captured all of the elements of simulation from establishing the objectives of simulated learning experiences, to constructing scenarios, to debriefing students and the simulation team, to assessing and evaluating the learning that has accrued. They have also described the range of simulation options and the contexts for their most effective use.”�
–Gloria F. Donnelly,
PhD, RN, FAAN, FCPP, Dean and Professor
College of Nursing and Health Professions, Drexel University
This is the first practice manual to help healthcare simulation educators in the United States and internationally to prepare for the certification exam in this burgeoning field. The second edition is revised to reflect the latest test blueprint and encompass key evidence-based research that has been conducted since the first edition was published. Authored by noted experts in simulation and education who have carefully analyzed the test blueprint, the book distills the information most likely to be included on the exam.
Information is presented in a concise, easy-to-read outline format. Numerous features help students to critically analyze test content, including end-of-chapter review questions, proven test-taking strategies, savvy simulation teaching tips, evidence-based practice boxes, and a comprehensive practice test with answers and rationales. Current evidence-based case studies help to connect simulation situations to simulation education. The manual also includes information about advanced certification and recertification.
NEW TO THE SECOND EDITION
Updated to align with the new test blueprint
Encompasses an abundance of new evidence-based research
KEY FEATURES
Fosters optimal learning and retention with a concise, easy-to-read bulleted format
Assists simulation educators in all healthcare disciplines
Includes Evidence-Based Simulation Practice boxes focusing on current research
Provides savvy teaching tips and proven test-taking strategies
Fosters critical thinking with case studies, end-of-chapter review questions, and comprehensive practice test with answers and rationales
The Certified Healthcare Simulation Educatorâ„¢ and CHSEâ„¢ marks are trademarks of the Society for Simulation in Healthcare. This manual is an independent publication and is not endorsed, sponsored, or otherwise approved by the Society.
Book details
Page Numbers Source ISBN:
0826138888
Publisher:
Springer Publishing Company; 2 edition (November 28, 2018)
Publication Date:
November 28, 2018
Language:
English
ASIN:
B07CJ9PTTC
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