CTS Certified Technology Specialist Exam Guide, Third Edition
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Estimated Delivery Time
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Shipping Restrictions
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Eligibility for Returns and Exchanges
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How to Return or Exchange an Item
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Publisher’s Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.
The Most Complete, Up-to-Date CTS Exam Study System
Published with AVIXAâ„¢,
CTS Certified Technical Specialist Exam Guide, Third Edition
provides comprehensive coverage of all objectives on the latest release of the AVIXA Certified Technology Specialist exam-�the leading internationally recognized audiovisual (AV) certification. You’ll get learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, chapter review questions with in-depth explanations, and a full-color insert. Designed to help you prepare for the CTS exam, this authoritative resource also serves as an essential on-the-job reference.
Digital content includes:
– New sample CTS questions from AVIXA
Covers all current CTS exam objectives, including how to:
– Gather customer information
– Conduct a site survey
– Evaluate and recommend changes to a site environment
– Develop an AV project scope
– Design AV solutions
– Integrate AV solutions
– Operate AV solutions
– Manage an AV project
– Maintain AV operations
– Conduct maintenance activities
– Troubleshoot and repair AV solutions
Book details
Publisher:
McGraw-Hill Education; 3 edition (October 25, 2019)
Publication Date:
October 25, 2019
Language:
English
ASIN:
B07YW8PKQW
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