Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
-
FedEx
-
UPS
-
USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
-
Free shipping is provided for all orders over $199.
-
Orders under $199 will incur a flat-rate shipping fee of $7.99.
-
All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
-
Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
-
Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
-
Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
-
Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
-
Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
-
Digital products (e-books or downloadable content)
-
Personalized or customized items
-
Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
-
PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
-
Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
`This is an accessible and clearly set-out book, with a consistently positive and empowering tone. The examples and level of the material are realistic and likely to promote discussion, which is skilfully handled, would lead to a more consistent approach? ? European Journal of Special Needs `Trying to know something about everything is a tall order, but this book can ease the burden considerably if you feel the teaching assistants (or any staff in your school) would benefit from help and advice on behaviour management. This is just the thing for a busy SENCO, although, as a special needs adviser, I can already see how I might use and adapt some of the excellent resources and activity ideas to add sparkle to my own centre ? and school-based training? ? British Journal of Special Education `The resource is designed for SENCOs/trainers who work with TAs and it really does hit its target audience, striking a good balance between the SENCO?s need for comprehensive coverage of the material and the TA?s need for an accessible training and developmental experience. In addition, there are clearly potential applications for (perhaps slightly tweaked) elements of the resource with other teaching, and non-teaching, staff in schools. The resource costs ?16.99, which works out at just ?2.50 per unit. Setting aside the ?real? value of the resource in terms of the improved behaviour-management performance of our TA?s and other school staff, the value to the SENCO/trainer of having a comprehensively packaged resource which includes so much useful material and which requires little, if any, ?tweaking? before being presented to its target audience in the individual school, is vastly greater than what is, essentially, just the price of a pint of beer per unit? ? Spare-Chair `According to the SENCO in the school where I work: ?It?s just what I?ve been looking for! All the work has been done for me, where can I buy one??. This book is well laid out, easy to access and simple to understand?- Teaching Assistant News `This book provides a clear structure for the SENCO to deliver in-school training on behaviour management?Each unit offers suggestions for practical school-based follow-up work that TAs can undertake. It would be a useful support to SENCOs who are planning training. Brendan Cunnane, Teaching and Learning Consultant for KS3 Behaviour and Attendance notes that: (the book) ?chimes fully with the messages of the KS2 pilot on developing SEBS (Social, Emotional and Behavioural Skills) and the KS3 B & A Strand?. Good exercises and strategies which are clearly explained?. A good practical compendium with theoretical underpinnings? ? ? East Riding Teaching Assistant News `The materials are comprehensive and thought-provoking. They deal with the issues of behaviour management at an individual, team and school level and the participant activities provided are at once engaging and insightful? ? TA Help Website Developed from training courses run by the authors for SENCOs and teaching assistants, this book provides a clear structure for the SENCO to deliver in-school training on behaviour management to teaching assistants and other school staff. The emphasis is on planning for a team approach to problem solving within the context of whole-school improvement. The book is split up into a series of units that are designed to develop awareness and understanding through shared training. Each unit offers suggestions for practical school-based follow-up work that the teaching assistant can undertake and provides materials to allow the teaching assistant to maintain a reflective log of their work to support their professional development. The authors: ? place their material in the context of the increasingly managerial role SENCOs are undertaking with their teaching assistants ? take into account the proposed development of the role of the teaching assistant as outlined in recent DfES guidance ? provide the SENCO with all training materials ? photocopiable worksheets, suggested aims and objectives, discussion topics, tasks and activities. The units offer a flexible training programme that schools can tailor to their individual needs and everything is written in a highly practical and user-friendly style. SENCOs should find it an invaluable training tool for use with teaching assistants and other school staff. It is suitable for use at both primary and secondary level.A Team Approach to Behaviour Management A Training Guide for SENCOs working with Teaching Assistants By: Chris Derrington; Barry Groom Publisher: Sage Publications Ltd (UK) Print ISBN: 9781412900355, 1412900352 other ISBNs: 9781847877727, 1847877729 Edition: 1st Copyright year: 2004
Related products
Ebook New zetlly
Ebook New zetlly
Art Fundamentals Theory and Practice 12th dition by Otto Ocvirk
Ebook New zetlly