Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Known as the #1 bench reference for practicing microbiologists and an excellent text for students in clinical laboratory science programs, Bailey & Scott’s Diagnostic Microbiology, 13th Edition helps you develop and refine the skills you need for effective laboratory testing. In-depth information is useful and easily accessible, with step-by-step instructions for all the procedures. This edition features more than 20 NEW chapters plus updated material on the newest advances and the latest trends in clinical microbiology. Written by expert Dr. Patricia Tille, this classic reference addresses the topics and issues most relevant to you and your success on the job.Hands-on procedures include step-by-step instructions, full-color photos, and expected results, helping you achieve more accurate results.Case studies give you the opportunity to apply your skills in a variety of diagnostic scenarios and help improve your decision-making and critical thinking skills.Genera and Species to be Considered boxes highlight all of the organisms to be discussed in each chapter, including the current name of the species as well as any previous names.Student resources on Evolve enhance your learning with review questions and procedures.Convenient, easy-to-read tables summarize key information.Detailed, full-color illustrations aid comprehension and help you visualize concepts.A glossary of terms is found at the back of the book for quick reference.NEW! Learning objectives begin each chapter, giving you a measurable outcome to achieve by the completing the material.NEW! Review questions on the Evolve companion website are tied to learning objectives, and enhance your understanding and retention of chapter content.ly chapters cover groups of related organisms rather than addressing all at once, including the parasitology, mycology, and virology chapters.Read More Additional ISBNs032327742X, 0323226957, 9780323277426, 9780323226950Bailey & Scott’s Diagnostic Microbiology 13th Edition is written by Patricia Tille and published by Mosby. ISBNs for Bailey & Scott’s Diagnostic Microbiology are 9780323277426, 032327742X and the print ISBNs are 9780323083300, 0323083307. Additional ISBNs include 032327742X, 0323226957, 9780323277426, 9780323226950.
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