Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
To succeed in todays global and ultra-competitive markeplace organizations must demonstrate agility, be capable of organizational change to support agile strategy, and execute flawlessly. This book, in proven step-by-step fashion, takes the reader through each of these critical areas. Agility: In todays world, it is impossible to accurately predict the future, rendering typical strategic plans virtually useless. Having demonstrated that old-school planning is not consistent with todays realities, this book will clearly outline both the theory and practice of strategic agility, drawing on research and case studies to show how organizations can profit from strategic agility. To ensure the book is practical, readers will be provided with tips and techniques (primarily in the form of questions) to help them become more agile. The ultimate deliverable for the reader is a set of tools that helps them recognize the challenges they face head-on, and craft an executable plan for the future that will ensure they overcome those challenges. Change: Strategy means moving from one place to another. But moving an entire organization is difficult. In researching topics for this book, the vast majority of the authors contacts (fellow consultants, clients, gurus,) suggested that a missing link between strategy and execution is change. We have all witnessed failed attempts at both strategy and execution because leaders were unable to motivate employees to make the behavioral changes necessary to shepherd the new direction to success. As with agility, both the theory and practice of change management are coverd, specifically relating it to strategy and execution. The focus will be on practical steps organizations can take to drive organizational changes, including the cultural shifts necessary to get employees behind a new way of doing business. Case studies and a series of exercises and questions will be provided. Execution: The organization recognizes the necessity of agility and has created a simple plan to move forward in the marketplace. They have taken the necessary steps to drive the change and ensure cultural alignment. Now, in this vital section,the book walks the reader through how to make their plan a reality through objectives, measures, targets, and strategic initiatives. Additionally, and in a novel twist not present in most books, it will address the important topic of how to manage using tools such as the Balanced Scorecard. How both leadership and employees can and must engage with the components of these systems in order to power execution.Additional ISBNs9781118915011Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution 1st Edition is written by Paul R. Niven and published by John Wiley & Sons P&T. ISBNs for Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution are 9781118939017, 1118939018 and the print ISBNs are 9781118726310, 1118726316. Additional ISBNs include 9781118915011.
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