Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
BIOLOGY: HOW LIFE WORKS has been a revolutionary force for both instructors and students in the majors biology course. It was the first truly comprehensive set of integrated tools for introductory biology, seamlessly incorporating powerful text, media, and assessment to create the best pedagogical experience for students.
THE VISUAL PROGRAM The already impressive visual program has been greatly improved and expanded. The powerful Visual Synthesis tools have been reimagined, allowing for more flexibility for both students and instructors. A new Tour Mode allows for learning objective-driven tours of the material and deep linking from the eText allow the student to jump straight from the text into a rich visual representation of the content. Instructors can also create customized tours to use for engaging in-class presentations. And finally, new animations have been added to the library, including a new 3D animation to support the animal physiology content.
A FOCUS ON SCIENTIFIC SKILLS The third edition does even more to teach students the skills they need to think like a scientist, along with the content they need to move beyond the introductory course. New Skills Primers are self-paced tutorials that guide students to learn, practice, and use skills like data visualization, experimental design, working with numbers, and more. New How Do We Know? activities accompany the feature in the text and teach students to understand scientific inquiry.
THE HUB The best teaching resources in the world aren�t of use if instructors can�t find them. The HUB provides a one-stop destination for valuable teaching and learning resources, including all of our well-vetted in-class activities.
IMPROVED ORGANIZATION OF TOPICS We implemented several organizational changes based on extensive user feedback with the goal of creating an improved narrative for students and a more flexible teaching framework for instructors.
A new chapter on Animal Form, Function, and Evolutionary History leads off the animal anatomy and physiology chapters to provide a whole-body view of structure and function and to provide better context for the more specific systems in following chapters.
� The ecology coverage has been enriched and reorganized for a more seamless flow. A new chapter on Ecosystem Ecology combines ecosystem concepts formerly housed in separate chapters to present a more cohesive view of the flow of matter and energy in ecosystems.
� All of these changes and improvements represent the next step in the life of Biology: How Life Works. We think we have created the best learning resource for introductory biology students, and we think instructors will find joy in the improvements they can make in their classes with these materials.
ISBN-13
978-1319206918
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