Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
-
FedEx
-
UPS
-
USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
-
Free shipping is provided for all orders over $199.
-
Orders under $199 will incur a flat-rate shipping fee of $7.99.
-
All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
-
Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
-
Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
-
Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
-
Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
-
Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
-
Digital products (e-books or downloadable content)
-
Personalized or customized items
-
Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
-
PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
-
Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Housing is an essential, but complex, product, so complex that professionals involved in its production, namely, architects, real estate developers and urban planners, have difficulty agreeing on?good? housing outcomes. Less-than-optimal solutions that have resulted from a too narrow focus on one discipline over others are familiar: high design that is costly to build that makes little contribution to the public realm, highly profitable but seemingly identical?cookie-cutter? dwellings with no sense of place and well-planned neighborhoods full of generically designed, unmarketable product types. Differing roles, languages and criteria for success shape these perspectives, which, in turn, influence attitudes about housing regulation. Real estate developers, for example, prefer projects that can be built?as-of-right? or?by-right,? meaning that they can be approved quickly because they meet all current planning, zoning and building code requirements. Design-focused projects, heretofore?by-design,? by contrast, often require time to challenge existing regulatory codes, pursuing discretionary modifications meant to maximize design innovation and development potential. Meanwhile, urban planners work to establish and mediate the threshold between by-right and by-design processes by setting housing standards and determining appropriate housing policy. But just what is the right line between?by-right? and?by-design?? By-Right, By-Design provides a historical perspective, conceptual frameworks and practical strategies that cross and connect the diverse professions involved in housing production. The heart of the book is a set of six cross-disciplinary comparative case studies, each examining a significant Los Angeles housing design precedent approved by-variance and its associated development type approved as of right. Each comparison tells a different story about the often-hidden relationships among the three primary disciplines shaping the built environment, some of which uphold, and others of which transgress, conventional disciplinary stereotypes.Additional ISBNs9781351202510, 9780367670627, 9781351202503, 9781351202480By-Right, By-Design: Housing Development versus Housing Design in Los Angeles 1st Edition is written by Liz Falletta and published by Routledge. ISBNs for By-Right, By-Design are 9781351202497, 1351202499 and the print ISBNs are 9780815385059, 0815385056. Additional ISBNs include 9781351202510, 9780367670627, 9781351202503, 9781351202480.
Related products
New Book
New Book