Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
This
CCM study guide
includes CCM practice test questions. Our CCM study guide contains easy-to-read essential summaries that highlight the key areas of the CCM test. Mometrix’s CCM test study guide reviews the most important components of the CCM exam.
The CCM Exam is extremely challenging, and thorough test preparation is essential for success.
CCM Exam Secrets Study Guide
is the ideal prep solution for anyone who wants to pass the CCM.
Not only does it provide a comprehensive guide to the CCM Exam as a whole, it also provides practice test questions as well as detailed explanations of each answer.
CCM Exam Secrets Study Guide
includes:
A thorough review of the Certified Case Manager Exam.
An detailed analysis of care delivery and reimbursement methods
A guide to psychosocial concepts and support systems
An in-depth look at quality and outcomes evaluation and measurements
A breakdown of rehabilitation concepts and strategies
An overview of ethical, legal, and practice standards
Comprehensive practice questions with detailed answer explanations
It’s filled with the critical information you’ll need in order to do well on the test: the concepts, procedures, principles, and vocabulary that the Commission for Case Manager Certification (CCMC) expects you to have mastered before sitting for the exam.
The Care Delivery and Reimbursement Methods section covers:
Managed care healthcare delivery system
Long-term care cases
Case management
Challenges presented by HIV/AIDS patients
The Psychosocial Concepts and Support Systems section covers:
Chronic illness and disability
Support programs
Cultural competence
Successful and unsuccessful negotiations
The Quality and Outcomes Evaluation and Measurements section covers:
Quality improvement
AHRQ
Performance improvement
Adjusted Clinical Group system
The Rehabilitation Concepts and Strategies section covers:
Rehabilitation delivery systems
Short-term and long-term disability plan
Assistive device
The Ethical, Legal, and Practice Standards section covers:
Ethical issues
HIPAA’s main objectives
Case management accreditation requirements
Changes taking place in the healthcare field
These sections are full of specific and detailed information that will be key to passing the CCM Exam. Concepts and principles aren’t simply named or described in passing, but are explained in detail. The guide is laid out in a logical and organized fashion so that one section naturally flows from the one preceding it. Because it’s written with an eye for both technical accuracy and accessibility, you will not have to worry about getting lost in dense academic language.
CCM test prep book that provides a comprehensive review for the CCM test.
CCM exam prep that will help you elevate your CCM test score.
CCM study manual that will reduce your worry about the CCM exam.
CCM review book that will help you avoid the pitfalls of CCM test anxiety.
CCM practice test questions and much more…
Book details
Publisher:
Mometrix Media LLC (March 31, 2014)
Publication Date:
March 31, 2014
Language:
English
ASIN:
B0056AL9HM
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