Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Make sure your Catholic school’s LGBT students are getting the support they need Creating Safe Environments for LGBT Students is a comprehensive training guid for educators who are committed to diversity and the full inclusion of LGBT students in every aspect of the Catholic high school experience. Based on five years of pilot testing in Catholic schools, this unique book emphasizes safe-staff training in integrating the Church’s pastoral, social, and moral dimensions with the special needs of LGBT students. The book presents strategies and resources for building safer schools, helpful materials for communicating with parents, and general guidelines for developing and maintaining professional helping relationships with LGBT students. Based on a “training the trainer”� model, Creating Safe Environments for LGBT Students encourages the development of grassroots leadership within the school. This unique book promotes a positive framework for navigating the challenging landscape of the Catholic tradition and the LGBT experience as it helps to establish anti-harassment and anti-bullying protocols for school environments and models for developing LGBT student support groups and gay/straight student alliances. The book promotes role-play by students, alumni, teachers, and parents-a hallmark of the ministry work and training methods of the Catholic Pastoral Committee on Sexual Minorities-and is flexible enough to allow each school’s individual climate and culture to be respected. Creating Safe Environments for LGBT Students includes: * first-hand stories from students and teachers * realistic, dynamic, and creative role-play scenarios that explore various relationships between students, teachers, parents, administrators, and the school board * opening prayer and meditation rituals * a special foreword by Bishop Thomas J. Gumbleton, one of the few Catholic bishops to publicly affirm LGBT persons * an extensive bibliography and glossary regarding the experiences, language, culture, and spirituality of LGBT youth * the latest research findings on at-risk behaviors of LGBT teenagers * training handouts that are easy to duplicate and use as transparencies * a manual log that can be used as a training diary * and much more!Creating Safe Environments for LGBT Students is an essential resource for faculty and staff members at Catholic high schools, particularly school administrators, chaplains, campus ministers, psychologists, social workers, and counselors.Additional ISBNs9781560236061|9780203729069, 156023606X|0203729064, 9781138144361, 1138144363Creating Safe Environments for LGBT Students A Catholic Schools Perspective 1st Edition and Publisher Routledge. ISBN: 9781135893118, 113589311X. The print version of this textbook is ISBN: 9781560236061, 156023606X.