Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Your start-up menu for super-charged culture change There?s an invisible thread woven through your school that defines everything from dress codes to student success. It?s your school culture, and reshaping it will yield highly visible improvements for teachers and students. Leslie Kaplan and William Owings guide you in improving leadership, teaching, learning, confidence, and trust throughout your school. Culture Re-Boot reframes school culture to include organizational learning, relational trust, accountability, program improvement, and teacher effectiveness while showing you how to: • Be the transformational leader your school needs to reinvigorate your school culture • Establish a student-centered learning culture focused on student outcomes • Engage teachers in culture-focused leadership teams that support teacher and student learning • Get parents and community on-board to collaborate for student achievement • Connect professional development and school culture for maximum results Packed with hands-on culture re-boot activities to help school leaders and faculty revitalize their school?s values and practices, this practical handbook for school improvement will energize your school?s culture and build the capacity to help all students succeed. “Ever since Seymour Sarason wrote his seminal book on The Culture of Schools and the Problem of Change, we have known that ?culture? is at the heart of all organizational performance. But reformers keep forgetting this key fact. Kaplan and Owings? book changes all that. Now in one place you can find everything you need to know to ?re-boot? you own school?s culture.” —Michael Fullan, Author of Motion Leadership “As a principal focused on student achievement and school climate, I am excited to begin using these strategies and discussions to drive our conversations to a deeper and more meaningful level. The combination of school culture, professional learning community, and teacher/community leadership provides a compelling and unique exploration of real methods to sustain student achievement and school improvement.” —William Richard Hall, Jr., Principal R. C. Longan Elementary School, Henrico, VA
Culture Re-Boot: Reinvigorating School Culture to Improve Student Outcomes 1st Edition is written by Leslie S. Kaplan; William A. Owings and published by Corwin. ISBNs for Culture Re-Boot are 9781452277950, 1452277958 and the print ISBNs are 9781452217321, 1452217327. Additional ISBNs include 9781452277967.
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