Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Decades of Chaos and Revolution: Showdowns for College Presidents is the story and comparison of two eras in the history of higher education. The first era covers the period of the 1960s through the mid-1970s, and the second is the first decade of the twenty-first century. Both decades were marked by events that shook the foundations of colleges and universities, and society as a whole. Nelson weaves an engaging story, told through the eyes of the presidents of the institutions that were involved in the chaos of those eras. For colleges and universities and their presidents, these two decades are the toughest, most tense and demanding of times in the last hundred years, and likely in the entire history of colleges and universities in America. The enduring images are equal parts chaos and change, revolution and recovery, dashed dreams and unflagging hopes. Nelson asks, of the two eras, which faced the greater challenges? Which era required more profound leadership? And which was the more difficult and demanding of their time to navigate successfully? It is clear that Steve Nelson sees the era of the 1960s and ‘70s as the most difficult. He believes that it was the presidents of that earlier era who confronted dilemmas and controversies unimagined before and not witnessed since. Decades of Chaos and Revolution presents an insightful picture of the tension and tumult that presidents of the 1960s and ‘70s had no choice but to face. Nelson traces the roots of ideological battles in the university that have persisted over the last sixty years. He examines what worked and what didn’t in the tactics used by presidents in the face of the demands inspired by the protests and politics of the 1960s and shows how they have shaped succeeding generations of presidents. Then he unravels the parallel issues and unfinished business of the 1960s, which evolved in ensuing decades, and with which presidents in the twenty-first century must also grapple.
Decades of Chaos and Revolution: Showdowns for College Presidents is written by Stephen J. Nelson and published by Rowman & Littlefield Publishers. ISBNs for Decades of Chaos and Revolution are 9781442210820, 1442210826 and the print ISBNs are 9781442210806, 144221080X.
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