Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
A step by step guide to the school club that provides a safe place for LGBT and straight kids A Gay-Straight Alliance (GSA) provides a safe place for students to discuss issues, meet others, and get support from those who care. Gay-Straight Alliances: A Handbook for Students, Educators, and Parents explains exactly how to begin this important type of school club that helps build positive relationships and promotes knowledge and tolerance. This guide tells students what it takes to start a GSA at their school, teachers how best to work with GSAs, and helps principals and superintendents to understand the applicable laws. Parents who read this book can discover for themselves just how positive an influence the GSA may be in their child’s life. Beginning a Gay-Straight Alliance (GSA) takes courage as well as the support of educators and parents. Gay-Straight Alliances: A Handbook for Students, Educators, and Parents discusses all aspects of this type of school club, including the issues and challenges students will face when forming it. Teachers are given helpful perspectives on how to meet the inevitable concerns of parents and public officials and how to be an effective advisor. Principals and school officials are given an overview of the federal laws and the responsibility of schools to adhere to them. The book includes appendixes with helpful resources on sexual orientation and gender identity development, LGBT issues and schools, and the 1984 Federal Equal Access Act. Topics in Gay-Straight Alliances: A Handbook for Students, Educators, and Parents include: starting a GSA in ten steps how teachers and counselors can work with GSAs including transgender students First Amendment rights 1984 Federal Equal Access Act Title IX a review of federal guidelines for religious expression in public schools school anti-harassment policies understanding the opposition-with strategies for working with them working with parents common misconceptions about GSAs Gay-Straight Alliances: A Handbook for Students, Educators, and Parents is a valuable guide for students wanting to start a Gay-Straight Alliance (GSA) at their school, for teachers on how to best work with GSAs, for principals and superintendents on GSAs and the law, and for parents who have children in schools with GSAs.Additional ISBNs9781317712527|9781317712510|9781306342681|9781317712503, 1317712528|131771251X|1306342686|1317712501, 9781560236849|9781560236856|9781315783772, 1560236841|156023685X|1315783770, 9781560236849|9781560236856, 1560236841|156023685XGay-Straight Alliances A Handbook for Students, Educators, and Parents 1st Edition by Ian K. Macgillivray and Publisher Routledge. ISBN: 9781317712510, 131771251X. The print version of this textbook is ISBN: 9781560236849, 1560236841.
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