Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
The authoritative resource providing coverage of all aspects of HVAC, fully updated to align with the latest HVAC technologies and methods
Now in its Seventh Edition, Heating, Ventilating, and Air Conditioning has been fully updated to align with the latest technologies and industry developments while maintaining the balance of theoretical information with practical applications that has prepared many generations of students for their careers.
As they work through the book, students will become familiar with different types of heating and air conditioning systems and equipment, understand processes and concepts involving moist atmospheric air, learn how to provide comfort to occupants in controlled spaces, and gain practice calculating probable heat loss/gain and energy requirements. A companion website includes additional multiple-choice questions, tutorial videos showing problem-solving for R-value calculation, and Excel spreadsheets that can be used for practice calculations.
The Seventh Edition includes new coverage of ductless A/C systems, heat exchangers and hybrid heat pumps, geothermal heat pumps, energy-efficient equipment, and UV principles of air quality treatment of airborne viruses like COVID-19.
Heating, Ventilating, and Air Conditioning includes detailed coverage of topics such as:
Common HVAC units and dimensions, fundamental physical concepts, and system selection and arrangement
Types of all-air systems, air-and-water systems, all-water systems, and decentralized cooling and heating
Moist air and the standard atmosphere, fundamental parameters, adiabatic saturation, and wet bulb temperature and the psychrometric chart
Outdoor and indoor design conditions, transmission heat losses, infiltration, heat losses from air ducts, auxiliary heat sources, and intermittently heated structures
Heat gain, cooling load, and heat extraction rate, and application of cooling load calculation procedures
Selection of pumps and fans, and duct HVAC sizing
Heating, Ventilating, and Air Conditioning helps prepare students for the industry by connecting the content to ASHRAE standards and by introducing coverage of software tools commonly used in HVAC design. The text is suitable for one- or two-semester HVAC courses taught at junior to graduate levels in various engineering departments.
Heating, Ventilating, and Air Conditioning: Analysis and Design 7th Edition is written by Faye C. McQuiston; Jerald D. Parker; Jeffrey D. Spitler; Hessam Taherian and published by Wiley-Blackwell. ISBNs for Heating, Ventilating, and Air Conditioning are 9781119894162, 1119894166 and the print ISBNs are 9781119894148, 111989414X.
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