Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Are there other dimensions beyond our own? Is time travel possible? Can we change the past? Are there gateways to parallel universes? All of us have pondered such questions, but there was a time when scientists dismissed these notions as outlandish speculations. Not any more. Today, they are the focus of the most intense scientific activity in recent memory. In Hyperspace, Michio Kaku, author of the widely acclaimed Beyond Einstein and a leading theoretical physicist, offers the first book-length tour of the most exciting (and perhaps most bizarre) work in modern physics, work which includes research on the tenth dimension, time warps, black holes, and multiple universes.The theory of hyperspace (or higher dimensional space)-and its newest wrinkle, superstring theory-stand at the center of this revolution, with adherents in every major research laboratory in the world, including several Nobel laureates. Beginning where Hawking’s Brief History of Time left off, Kaku paints a vivid portrayal of the breakthroughs now rocking the physics establishment. Why all the excitement? As the author points out, for over half a century, scientists have puzzled over why the basic forces of the cosmos-gravity, electromagnetism, and the strong and weak nuclear forces-require markedly different mathematical descriptions. But if we see these forces as vibrations in a higher dimensional space, their field equations suddenly fit together like pieces in a jigsaw puzzle, perfectly snug, in an elegant, astonishingly simple form. This may thus be our leading candidate for the Theory of Everything. If so, it would be the crowning achievement of 2,000 years of scientific investigation into matter and its forces. Already, the theory has inspired several thousand research papers, and has been the focus of over 200 international conferences.Michio Kaku is one of the leading pioneers in superstring theory and has been at the forefront of this revolution in modern physics. With Hyperspace, he has produced a book for general readers which conveys the vitality of the field and the excitement as scientists grapple with the meaning of space and time. It is an exhilarating look at physics today and an eye-opening glimpse into the ultimate nature of the universe. Additional ISBNs0195085140, 0199874425, 9780195085143, 9780199874422Hyperspace: A Scientific Odyssey through Parallel Universes, Time Warps, and the Tenth Dimension is written by Michio Kaku and published by Oxford University Press. ISBNs for Hyperspace are 9780199857760, 0199857768 and the print ISBNs are 9780195085143, 0195085140. Additional ISBNs include 0195085140, 0199874425, 9780195085143, 9780199874422.
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