Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Examine recently developed concepts and strategies to help social workers and caregivers improve the quality of care for senior citizens! Older People and Their Caregivers Across the Spectrum of Care focuses on two major aspects of elderly care: assessment and caregiving. This book examines assessment techniques and models used by social workers and other health care professionals to determine the type and extent of care necessary to meet the needs of the elderly. In addition, it voices recent concerns about the use of standardized models for all older adults. This book also addresses the burdens and benefits of being a caregiver to older relatives or friends and mentions several programs made available for caregivers through social services. Older People and Their Caregivers Across the Spectrum of Care reviews assessment techniques and practice models that address issues such as abuse and HIV/AIDS care. This book also provides information about currently overlooked issues that will increasingly affect assessment and intervention, including diversity in cultural or religious beliefs and sexual orientation. This book is also unique in its focus on those unsung, unpaid heroes-relatives and friends-who assist elderly companions with their financial, social, and physical daily needs. With Older People and Their Caregivers Across the Spectrum of Care you’ll find vital information on: two elderly victims’ services, one involving social services and the other involving criminal action the challenges of assessing older adults with HIV/AIDS the pros and cons of long-distance caregiving a life course assessment intervention model used at military colleges to help officers prepare proactively for parent care the Caregivers and Professionals Partnership (CAPP), which employs innovative outreach strategies to family caregivers of adults the Northport VA Friendly Companion Program, which enhances opportunities for interpersonal interaction African-American caregivers and their experiences with African-American elders Social workers and caregivers will find the information in this book vital in their work. Generously enhanced with tables, charts, case studies, references, and personal vignettes, Older People and Their Caregivers Across the Spectrum of Care will help you improve quality of life for the older adults of today-and tomorrow.Additional ISBNs0789022834, 0789022842, 1315044080, 9780789022837, 9780789022844, 9781315044088Older People and Their Caregivers Across the Spectrum of Care 1st Edition is written by Judith Howe and published by Routledge. ISBNs for Older People and Their Caregivers Across the Spectrum of Care are 9781135426095, 1135426090 and the print ISBNs are 9780789022837, 0789022834. Additional ISBNs include 0789022834, 0789022842, 1315044080, 9780789022837, 9780789022844, 9781315044088.
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