Operations and Supply Chain Management 2nd Edition
$31.50
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Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
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Tracking Your Order
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Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Payment Security
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Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Clearly introduce today’s fundamental concepts and applications of operations and supply chain management using the reader-friendly approach in Collier/Evans’ OPERATIONS AND SUPPLY CHAIN MANAGEMENT, 2E. The authors integrate numerous solved problems to illustrate key formulas and computations as students learn to complete both manual and digital calculations using Excel spreadsheet templates and other Excel models for optimization and simulation. New, expanded and proven Review and Discussion Questions, Experiential Activities, Cases, Computational Problems and Exercises and Excel-Based Problems guide students in applying qualitative and quantitative reasoning with the latest operations management (OM) and supply chain management (SCM) concepts and tools. In addition, new content examines process analysis and resource utilization, analytics in OM, capacity measurement, applications of linear optimization and other leading topics. Operations and Supply Chain Management 2nd Edition is written by David A. Collier; James R. Evans and published by Cengage Learning. ISBNs for Operations and Supply Chain Management are 9798214349954, and the print ISBNs are 9780357131695, 035713169X. Additional ISBNs include 9780357132081, 9780357132074, 9780357708651.
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