Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
With a practical focus on how a clinician evaluates pain � “what is it?” rather than “where is it?” � Physical Diagnosis of Pain, 4th Edition, remains your most authoritative source for guidance in this key area of pain management.
In this award-winning reference, internationally recognized pain expert Dr. Steven Waldman takes you step by step through the evaluation and diagnosis of more than 280 pain-related conditions based on physical signs. Concise, superbly illustrated chapters help you rapidly diagnose pathology based on physical techniques rather than relying on imaging alone.Examines the full range of pain-related conditions in the cervical spine, shoulder, elbow, forearm, wrist and hand, chest wall, thorax and thoracic spine, lumbar spine, abdominal wall and pelvis, hip, knee, ankle and foot.Follows a consistent format in each chapter for quick reference: anatomy, inspection, palpation, and range of motion, followed by relevant special tests.Features hundreds of high-quality radiographic images, clinical photos, and color line drawings to demonstrate the physical exam clearly and simply.Contains 34 new chapters, including The Finger Flexion Test for Cervical Myelopathy, The Keibler Anterior Slide Test for SLAP Lesions, The Biceps Entrapment Test for Biceps Entrapment, The Tethered Thumb Test for de Quervain Tenosynovitis, The Direct Pressure Spring Test for Osteitis Pubis, The Hip Lag Sign for Gluteus Medius Tear, The Beatty Test for Piriformis Syndrome, Foucher�s Sign for Baker Cyst, and many more.Includes dozens of real-time videos of Dr. Waldman and his staff performing physical examination techniques, providing expert, how-to-do-it guidance.Winner – 2016 BMA Medical Book Awards First Prize in Anesthesia. Additional ISBNs 0323712614, 0323712622, 9780323712613, 9780323712620Physical Diagnosis of Pain 4th Edition is written by Steven D. Waldman and published by Elsevier. ISBNs for Physical Diagnosis of Pain are 9780323712613, 0323712614 and the print ISBNs are 9780323712606, 0323712606. Additional ISBNs include 0323712614, 0323712622, 9780323712613, 9780323712620.
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