Selling: The Profession, 8th Edition

Name: Selling: The Profession, 8th Edition
SKU: GC-9765399889
Availability: InStock

$35.00

The best salespeople are experts at identifying social styles, uncovering needs, reading nonverbal signals, and building rapport. They�re trained to make the right impression, manage their time, dismiss doubts, successfully close, shake off rejection, and foster loyalty. With such a complex set of skills, what this sector needs is a simplified guide to success. Selling: The Profession is your complete handbook to a rewarding sales career that allows you to focus on what matters� your customers. The 8th edition features the eight-step Relationship Selling Cycle that examines how pre-approach can warm up a cold call, the best way to �sell the appointment� over the phone, effective questioning techniques (including SPIN� Selling), making a compelling presentation, which objections actually reveal interest, and the steps to create lifelong customers. Selling: The Profession 8th Edition by David Lill and Jennifer Lill-Brown and Publisher DM Bass Publications. ISBN: 9780980040661, 0980040663. The print version of this textbook is ISBN: 9780965220187, 0965220184.

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Eligibility for Returns and Exchanges

We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.

How to Return or Exchange an Item

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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
Package your item securely and include all original packaging and proof of purchase.

Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA

Return Conditions

Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.

Non-Returnable Items

The following items cannot be returned:

Digital products (e-books or downloadable content)
Personalized or customized items
Gift cards

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Payment Process and Confirmation

Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.

Please retain this confirmation email for your records and reference in case of any inquiries or disputes.

The best salespeople are experts at identifying social styles, uncovering needs, reading nonverbal signals, and building rapport.

They�re trained to make the right impression, manage their time, dismiss doubts, successfully close, shake off rejection, and foster loyalty. With such a complex set of skills, what this sector needs is a simplified guide to success. Selling: The Profession is your complete handbook to a rewarding sales career that allows you to focus on what matters� your customers. The 8th edition features the eight-step Relationship Selling Cycle that examines how pre-approach can warm up a cold call, the best way to �sell the appointment� over the phone, effective questioning techniques (including SPIN� Selling), making a compelling presentation, which objections actually reveal interest, and the steps to create lifelong customers. Selling: The Profession 8th Edition by David Lill and Jennifer Lill-Brown and Publisher DM Bass Publications. ISBN: 9780980040661, 0980040663. The print version of this textbook is ISBN: 9780965220187, 0965220184.