Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
As software skills rise to the forefront of design concerns, the art of structural conceptualization is often minimized. Structural engineering, however, requires the marriage of artistic and intuitive designs with mathematical accuracy and detail. Computer analysis works to solidify and extend the creative idea or concept that might have started out as a sketch on the back of an envelope.From Sketches on the Back of an Envelope to Elegant, Economical Buildings-The Art of Structural ConceptualizationBridging the gap between the conceptual approach and computer analysis, Structural Analysis and Design of Tall Buildings: Steel and Composite Construction integrates the design aspects of steel and composite buildings in one volume. Using conceptual thinking and basic strength of material concepts as foundations, the book shows engineers how to use imperfect information to estimate the answer to larger and more complex design problems by breaking them down into more manageable pieces. Written by an accomplished structural engineer, this book discusses the behavior and design of lateral load-resisting systems; the gravity design of steel and composite floors and columns; and methods for determining wind loads. It also examines the behavior and design of buildings subject to inelastic cyclic deformation during large earthquakes-with an emphasis on visual and descriptive analysis-as well as the anatomy of seismic provisions and the rehabilitation of seismically vulnerable steel buildings. Intuitive Techniques for Construction and DesignThe book covers a range of special topics, including performance-based design and human tolerance for the wind-induced dynamic motions of tall buildings. It also presents preliminary analysis techniques, graphical approaches for determining wind and seismic loads, and graphical aids for estimating unit-quantity of structural steel. The final chapter deals with the art of connection design. Forty case studies-from New York’s Empire State Building to Kuala Lumpur’s Petronas Towers-highlight the aspects of conceptualization that are key in the design of tall and ultra-tall buildings. A comprehensive design reference, this book guides engineers to visualize, conceptualize, and realize structural systems for tall buildings that are elegant and economical.Product details Publisher: CRC Press; 1 edition (April 19, 2016) Publication Date: April 19, 2016
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