Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Understanding Medical-Surgical Nursing, 6th Edition, Online Resources, and Davis Edge work together to create an interactive learning experience that teaches students to think critically and make the best patient care decisions.The text, written specifically for LPNs/LVNs, provides the comprehensive medical-surgical nursing knowledge they need to understand in this key course. Online Resources equip instructors with the lesson plans, teaching resources, and activities to create an active classroom environment where students can apply what they’re learning. Davis Edge online quizzing tracks student progress; assesses their knowledge; prepares students for classroom exams and the NCLEX; and provides real time analytics to identify their weak concepts and topic areas.BONUS! Quizzes in the Instructor Reserve section of Davis Edge can be assigned to ensure your students have watched the corresponding videos from Davis’s Nursing Skills Videos for LPN/LVN, 3rd Edition, sold separately.Text Understanding Medical-Surgical Nursing, 6th Edition A student-oriented focus helps LPN/LVN students to master safe and effective nursing care by developing the critical-thinking and problem-solving skills they need to excel in clinical practice. Clear, concise, readable, well organized, and easy to follow, it’s the text that prepares new nurses to make the connections.Davis Edge Davis Edge is the online quizzing program that integrates seamlessly into the classroom to give students the additional practice questions they need to perform well on course and board exams. Handpicked preset assignments save instructors time, while actionable analytics let them take the pulse of how their students are performing in med-surg.Instructors have the real-time information they need to monitor, track, and assess their class’ mastery of the content. They are able to easily identify the areas in which students are struggling, intervene quickly, and provide relevant remediation to ensure that students succeed and improve within following areas:Comprehension and Retention: How well do students understand the content?Participation and Engagement: Are students keeping-up with their reading and assignments?Test-Taking Skills: Are students prepared for NCLEX-style questions and improving their test-taking skills?An access code inside new printed texts unlocks Davis Edge as well as a wealth of online learning tools and resources, including an powered by our store.A title in our new approach to LPN/LVN education LPN/LVN Connections responds to the pressures and challenges faced in nursing education with a new approach that highlights key themes across our core textbooks, maintains a consistent reading level, common terminology and lab values to improve student outcomes in class and prepare them for professional practice. Educators: Contact your F.A. Davis Consultant to learn more about LPN/LVN Connections.Make the connections every step of the way.Study Guide for Understanding Medical-Surgical Nursing 6th Edition by Paula D Hopper; Linda S Williams and Publisher F.A. Davis Company. ISBN: 9780803699311, 080369931X. The print version of this textbook is ISBN: 9780803669000, 0803669003.
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