Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Praise for the first edition: ‘This book should be of interest to anyone interested in sustainable development, and especially sustainability indicators. Bell and Morse easily succeed in exposing the fundamental paradoxes of these concepts and, more importantly, they offer us a way forward. Readers … will find their practical recommendations for those attempting to do sustainability analysis in the field most welcome, which is also the book’s greatest strength.’ Local Environment: The International Journal of Justice and Sustainability ‘This book makes a valuable contribution to the theory and practice of using indicators for sustainability. It introduces systems ideas and a range of tools and techniques that have the potential to broaden and deepen our understanding of a whole range of complex situations. Well worth a closer look.’ Christine Blackmore, Open University ‘This is a book that explores new ways of thinking about how to measure sustainability… It offers stimulating food for thought for environmental educators and researchers.’ Environmental Education Research ‘This book tells me, as an SI ‘practitioner’, where I have been and why, and more importantly how I should be thinking in order to effectively present to and empower the local community in the years ahead.’ David Ellis, Principal Pollution Monitoring Officer, Norwich City Council ‘A practical guide to the development of sustainability indicators which offers a systemic and participative way to use them at local scale. Our preliminary results are highly positive and the approach is applicable in many contexts.’ Elisabeth Coudert, Programme Officer Prospective and Regional Development, Blue Plan The groundbreaking first edition of Sustainability Indicators reviewed the development and value of sustainability indicators and discussed the advantage of taking a holistic and qualitative approach rather than focusing on strictly quantitative measures. In the new edition the authors bring the literature up to date and show that the basic requirement for a systemic approach is now well grounded in the evidence. They examine the origins and development of Systemic Sustainability Analysis (SSA) as a theoretical approach to sustainability which has been developed in practice in a number of countries on an array of projects since the first edition. They look at how SSA has evolved into the practical approaches of Systemic Prospective Sustainability Analysis (SPSA) and IMAGINE, and, in particular, how a wide range of participatory methodologies have been adopted over the years. They also provide an assessment of the strengths and weaknesses of projects that undertake work in the general field of sustainable development.
Sustainability Indicators: Measuring the Immeasurable? 2nd Edition is written by Simon Bell; Stephen Morse and published by Routledge. ISBNs for Sustainability Indicators are 9781136556012, 113655601X and the print ISBNs are 9781138458260, 1138458260. Additional ISBNs include 9781844072996, 9781849772723, 9781281752758, 9781136555978, 9781136556029.
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