The Integrity of the Servant Leader
$20.00
Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
The impact of the global financial crisis is still being felt today and the deeply unethical behaviour of the top level leaders at those economic and financial organizations, that were at the heart of the crisis, has served to highlight the importance of integrity, and in particular the need for servant leadership, if we are to avoid another major catastrophe in the management of both commercial and non-profit organizations. Servant leadership has many features in common with transformational leadership but is primarily focused on caring about employees and their personal development. Ethical behaviour is one of the most important components of successful leadership yet this remains insufficiently investigated, especially from an interdisciplinary perspective. With the help of theory, empirical analysis and the relevant methodological apparatus, the authors fill the gap in the analysis of integrity and its impact on leadership and locate the significant factors which affect integrity in general. They develop and assess the forces that impact Servant Leadership style, as well as the ability to engender trust. As a starting point they make two assumptions: An important element in leading is the ethical dimension of leadership; The ratio of factors that affect leading and the servant leadership style is complex, but the integrity of leaders is the most important among them. The authors examine four integrated scientific areas: ethics and business ethics, human resource management and psychology and focus on the analysis of the process of leadership and the factors within that process of leading that influence its success and its ethical dimension. Additional ISBNs113821292X, 1315449641, 0367596067, 9781138212923, 9781315449647, 9780367596064The Integrity of the Servant Leader 1st Edition is written by Robert Sumi; Dana Mesner-Andolšek and published by Routledge. ISBNs for The Integrity of the Servant Leader are 9781315449623, 1315449625 and the print ISBNs are 9780367596064, 0367596067. Additional ISBNs include 113821292X, 1315449641, 0367596067, 9781138212923, 9781315449647, 9780367596064.
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