Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Artist, columnist, and poet Gertrude McCarty Smith (1923–2007) of Collins, Mississippi, carried herself as a demure and proper southern lady, yet this was deceiving as she was a prolific, creative trailblazer who had collectors and dedicated readers from coast to coast, and even in Europe. She grew up during the Great Depression with only some vivid storytelling and pictures from the family Bible to inspire and kindle her artistic spirit. However, at the age of ten, her career launched when her grandmother coaxed her with a box of crayons to milk the family cow—her seventy-year love affair with the arts was born. Over the years, she would express her creativity in many forms, resulting in thousands of paintings, sculptures, songs, poems, and newspaper columns and along the way a variety of artful cakes, as she ran a celebrated twenty-five-year cake business. Her art appeared in all shapes, sizes, materials, and “eatability.”
For most of her early career, Gertrude dabbled with a variety of styles—with subjects mostly centered around life in rural Mississippi and her spiritual life. But in 1980 at the age of fifty-seven, she attended her first Mississippi Art Colony at Camp Jacob in Utica, Mississippi. Over the next fifteen years, she would make her pilgrimage twice a year to be inspired by celebrated guest instructors from around the nation and connect with fellow artists. The Colony was a major catalyst, exposing her to new styles, giving her encouragement and freedom to experiment. Gertrude said of the Colony, “I never knew anything about abstract art, but it fascinated me to no end. Abstract art to me is like a beautiful melody without words. In mixed media, I am in another world and often am surprised at the piece that evolves from the torn watercolor papers. The effect is a kaleidoscope of colors that makes the retinas dance.”
This book features more than 150 images; a dozen poems; insightful essays from New York art dealer Stephen Rosenberg, acclaimed southern cultural scholar and curator Pat Pinson, and artist, curator, and instructor Rick Wilemon; along with a foreword by Tommy King, president of William Carey University; and a chronicle of her life’s journey by her son-in-law, Thomas R. Brooks.
As Rosenberg has said, “Gertrude Smith is a remarkable and authentic American woman who teaches us that talent and creativity combined with a humanistic spirit is both a state of mind and a state of grace—at any age.”
Book proceeds will benefit the Gertrude McCarty Smith Foundation for the Arts to bring access and passion for literature, performance, and visual arts to children in underserved communities throughout Mississippi.
Worlds beyond My Window: The Life and Work of Gertrude McCarty Smith and published by University Press of Mississippi. ISBNs for Worlds beyond My Window are 9781496837691, 149683769X and the print ISBNs are 9781496837684, 1496837681.
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