Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at contact@zetlly.com with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Take your school to the next level! What are the attributes of strong instructional leaders? How are they able to effect changes in teaching practice that has remained virtually the same for decades? This practical guide is about school leadership, but with a laser-like focus on what it takes to develop, support, and sustain quality teaching in any school environment. Grounded in research and over a decade of experience working in schools throughout the country, You Don’t Have to Be Bad to Get Better offers school leaders at every level the guidance, specific tools, and resources they need to increase teacher—and student—success. School leaders will develop: • Strategies for transitioning from a culture of fear and criticism to a culture of learning • The tools needed to hire, grow, and improve the quality of teachers under their leadership • A blueprint for engaging teachers in their own professional growth • A deep understanding of the role of district office personnel in improving both teaching and learning Research shows that the most important factor in student learning is the quality of the teacher in the classroom. Bring out the best in your teachers through strong instructional leadership and watch student learning soar! “I?m already thinking of how to incorporate what I?ve learned from the book into my practice and staff professional development!” —Frank Chiki, Principal Chamiza Elementary School, Albuquerque, NM “McKay has developed a user-friendly guide to thinking about and assessing current practice in an effort to move everyone forward. This is a valuable text for study by collaborative teacher and administrator groups who are interested in improving their professional practice.” —Bernadette Cleland, Co-Founder Teaching & Learning Solutions
You Don?t Have to Be Bad to Get Better: A Leader?s Guide to Improving Teacher Quality 1st Edition is written by Candi B. McKay and published by Corwin. ISBNs for You Don?t Have to Be Bad to Get Better are 9781452290317, 1452290318 and the print ISBNs are 9781452240879, 1452240876. Additional ISBNs include 9781452290300.
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